Shipping Policy
Our Shipping policy
SingleThread Wines will endeavor to follow your specific shipping instructions however certain additional requirements you may specify may be at your additional cost. Such instructions should be indicated at the time of purchase or Emailed to support@singlethreadwines.com. within 1 hour of ordering, such email to include your order number, name, phone number and additional specific instructions as you may require. Customers may make arrangements with SingleThread Wines to use their own common carrier account or pick up their order at our Healdsburg address by contacting support@singlethreadwines.com. Depending on your additional shipping requirements, the shipping charges collected at the time of order may need to be adjusted and an additional amount collected prior to the time of shipment. In cases where excess funds have been collected due to combining orders, changing shipping methods, etc., a refund for unused funds will be provided.
Shipping Address
A street address at which an adult over 21 years of age or older is available to sign and accept delivery during daytime hours is required. We, therefore, recommend a business address wherever possible. Wine cannot be shipped to a P.O. Box nor to an APO address. It cannot be shipped via the United States Postal Service. If wine is not accepted on the first delivery attempt, SingleThread Wines reserves the right to invalidate its quality guarantee as repeated delivery attempts may subject the wine to undue temperature and handling stress.